FAQs for the Portland Hop-on Hop-Off Trolley

1. What days of the week do you run?

Answer: We operate our driver guide narrated hop-on/hop-off tour every day of the week from May 25th through October 13th with the exception of June 1st and June 8th when local parades make it impossible to offer a consistent tour.

2. What time do the tours begin each day?

Answer: During May, June, September and October they begin at 10:00 am each day.  During July and August they begin at 9:00am each day.  On the 60 minute schedule we leave 525 SW Naito Parkway (Stop 1) the top of every hour with the last one departing at 4:00 pm.  We are at each stop once every hour.   On the 40 minute schedule we leave Stop 1 every 40 minutes.  The 4:00 pm departure makes final stops around town arriving back at the Stop 1 at 5:27 pm.  The 4:20 pm departure arrives back at 6:07 pm.

3.  How much does it cost?

Answer: For a one-day pass with all day hop on and hop off privileges the adult fare is $37.  A child between the ages 6 and 12 is $19.  Children under 6 are free.  A two-day adult pass is $49 with the children’s pass being $25.

4.  Where do I buy my ticket and get on the tour?

Answer: The pink ticket sales booth is at Stop 1 at 525 SW Naito Parkway.  The booth is in a parking lot adjacent to north side of the Morrison Bridge on Naito Parkway.  This is across the street from the Waterfront Park.  If you buy your ticket online you can board the trolley at any stop (if there are available seats) by showing the driver guide your voucher.  When you get to Stop1 please exchange your voucher for an actual ticket to speed the boarding process at each stop.   If you do not buy your ticket online you must buy your ticket at Stop 1 before boarding the trolley.

5. Are reservations required on the Hop-On/Hop-Off tour?

Answer: Reservations are not required on the Hop-On/Hop-Off tour. Just come by the sales booth at 525 Naito Parkway.  If  you have bought a ticket on line you may board the trolley at any stop but please ride it to Stop 1 and exchange your voucher for a ticket at the sales booth.   You will not be allowed back on the trolley at Stop 1 without a ticket.  The schedule page shows when a trolley is at each stop.

6. If I buy a Two Day Pass do I have to use the two days consecutively?

Answer: Subject to operating dates, no.   A Two Day Pass Trolley Pass can be used on two consecutive days or two non-consecutive days.  If you want to use them on non-consecutive days you must request a non-consecutive two day pass at the time the ticket is picked up or purchased at our sales booth at Stop 1.  The non-consecutive ticket is not transferable and second day must be used within 5 days of the first day.

7. How often do the trolleys depart?

Answer: The trolleys leave 525 SW Naito Parkway (Stop 1) the top of every hour (on the 60 minutes schedule) and every 40 minutes (on the 40 minute schedule) with the last one departing at 4:00/4:20 pm.  We are at each stop once every hour (or 40 minutes).  The 4:00 pm departure makes final stops around town arriving back at the Stop 1 at 5:27pm.  The final departure on the 40 minute schedule is at 4:20 pm and arrives back at 6:07 pm.

8. How often do the trolleys go by each of the 13 stops?

Answer: We are at each stop once every hour or once every 40 minutes in July and August.  See the schedule page for the time we are at each stop.

9. How many on/off stops are on the Portland tour loop?

Answer: In addition to the point of origin at the ticket booth, there are currently 12 stops (13 total).  One of those stops is the Chinese Garden/MAX light rail stop for service to and from the Convention Center and Lloyd Center and the hotels in the Convention Center and Lloyd Center area.

10. Is there a narrated tour?

Answer: Yes, the tour is narrated in English by each driver guide or an on board narration system.  The narration will point out the sights, highlights and history of the areas you travel through.

11. How long is the tour if I do not get off?

Answer: 1 hour and 27 minutes (87 minutes).

12. Are there restrooms on board each trolley?

Answer: There are no restrooms on each trolley, but there are restrooms available at stops 3,7, 8, 9, 12 and 13.

13. The trolleys look open; are we exposed to the weather?

Answer: Only if you want to be.  There are three sections on each trolley to choose from: fully enclosed, partially protected; and fully open with a roof overhead.

14. Is there a handicapped wheelchair lift available?

Answer: Yes, several of the trolleys are wheelchair lift equipped

15. Are tours ever cancelled because of inclement weather or for any other reason?

Answer: Tours will not be cancelled due to rain.

16. Do the stops ever change or are the tours rerouted?

Answer: Due to major events downtown and thus major traffic congestion and/or closed streets, occasional rerouting is necessary.  If a change in routing is required we attempt to implement such a change at the beginning of each day thus ensuring that you can reboard the trolley at the same location you may have disembarked from it.  We attempt to have signage at each stop every day and thus the normal stops are signed as well as the temporary stops when a reroute is required.

17.  I am staying downtown and your new location is a little far for me to walk.  What are my alternatives?

You can take a taxi, Uber or Lyft to our location at 525 SW Naito Parkway as it is not far.  You can also take any MAX train (Blue or Red Line) that picks up on SW Yamhill Street and get off at the 1st and Oak stop (second stop if you board at Pioneer Courthouse Square).  From the 1st and Oak Stop walk south for ½ block, turn left on Harvey Milk Street toward the river and walk one short block to SW Naito, turn right and walk 1/2 block to our sales booth (total walk=2 blocks).  If you show us your transportation receipt, through the end of June, we will provide a $3.00 discount on any tour you purchase to help defray some of the cost.  The cost of a Max ride is $2.50 per person or $1.25 if you are a senior or a youth.

18.  I am staying near the Convention Center, and I want to start the Hop-On Hop-Off tour from Stop 1.  How do I get to and from there?

Answer:   The MAX Light Rail Line provides transportation ($2.50 per person – $1.25 if over 64) from four Eastside Stations to the SW 1st and SW Oak Stop.  The Red and Blue lines serve the SW 1st and SW Oak stop so board any of those west bound trains headed to Downtown Portland.  Once at SW !st and SW Oak walk 2 blocks south and toward the river to our sales booth.

The trains run approximately every 10 to 15 minutes on weekdays and every 15 to 20 minutes on weekends and holidays, but because you can use any one of the three lines servicing the Convention Center Station, the wait is rarely longer than 5 minutes.

The stations starting from the furthest East, their addresses, the transit times and number of stops to SW 1st and SW Oak are as follows:

Lloyd Center/NE11th Ave – NE Holladay & NE 11th – 12 minutes – 4 stops on Blue and Red lines.

NE 7th Ave – NE Holladay & NE 7th – 10 minutes – 3 stops on Blue and Red lines.

Convention Center Station – NE Holladay and Martin Luther King Jr. Blvd – 9 minutes – 2 stops

Rose Quarter Transit Center Station – 47 NW Holladay – 8 minutes – 1 stop

19.  I am driving to Portland, how do I get to where I can buy tickets?

Answer: If you are driving to Portland and want to come to our ticket booth at 525 SW Naito Parkway, MapQuest or Google Map the address and follow the directions.  The trolley loading area is in the same location. Below are also directions:

From the North:

Take I-5 South to I-405 via Exit 302B toward US-30W/Beaverton/St. Helens.

Take Exit 2B, toward Everett Street

Merge onto NW16th Ave

Take 2nd Left on to SW Everett Street.

Continue on SW Everett until you reach SW Naito Parkway.

Turn right on SW Naito and go 8.5 blocks until you reach the 500 block.

The Sale Booth and Departure Point is in a parking lot.  Look for the miniture pink trolley opposite the waterfront park.

Parking is available downtown, see below

From the South

Take I-5 North to I-405 via Exit 299B, on the left toward US-26/City Center/Beaverton

Take Exit 1A on the left toward Naito Parkway.

Stay straight to go onto SW Harbor Drive

Turn right onto SW Naito Parkway

Continue on SW Naito Parkway until you reach the 500 block.

The Sale Booth and Departure Point is in a parking lot.  Look for the miniture pink trolley opposite the waterfront park..

Parking is available downtown, see below

From the West

Take US-26 East

Merge onto I-405 North

Take Exit 2B toward Everett Street

Turn right on to SW Everett.

Continue on SW Everett until you reach SW Naito Parkway.

Turn right on SW Naito and go 8.5 blocks until you reach the 500 block.

The Sale Booth and Departure Point is in a parking lot.  Look for the miniture pink trolley opposite the waterfront park.

Parking is available downtown, see below

From the East:

Take I-84 West to I-5

Take the I5 Exit on the left toward Beaverton/Salem/City Center

Take the exit toward City Center

Take the ramp toward Morrison Street/City Center

Turn slightly right on to the Morrison Bridge

Take the ramp toward SW Naito Parkway Southbound.

As soon as you hit street level turn into the parking lot on your right

The Sale Booth and Departure Point is in the parking lot.  Look for the miniture pink trolley opposite the waterfront park..

Parking is available downtown, see below

20. Where do I park in downtown Portland?

Answer: We recommend the lot at the departure point.  If space is available the rates for all day are as follows

Monday to Friday – $13.   Saturday – $14 .  Sunday – $5.

There are four additional lots within walking distance.